Sales Policy for Snuftopin

Effective Date: January 7, 2025

At Snuftopin, we are committed to providing our customers with a seamless shopping experience. Our Sales Policy is designed to outline the terms and conditions of purchases made through our website, ensuring transparency and clarity for all our valued customers.

1. Product Information

We strive to provide accurate and up-to-date information on all artwork available for sale on our website. Each product listing includes a detailed description, high-resolution images, and the dimensions of the artwork to help you make an informed decision.

Please note that while we make every effort to accurately display the colors of the artwork, slight variations in color may occur due to monitor settings and lighting conditions.

2. Pricing

  • Price Accuracy: All prices listed on our website are in US dollars (USD) and are subject to change without notice. We strive to keep pricing accurate, but errors may occasionally occur. In the event of a pricing discrepancy, we will notify you before processing your order.
  • Taxes: Sales tax will be applied to orders based on the applicable state and local tax rates, depending on your shipping address. These charges will be calculated and displayed during the checkout process.
  • Shipping Costs: Shipping charges are calculated based on the delivery location and the size of the artwork. These fees will be displayed at checkout before you finalize your purchase.

3. Order Processing

Once you have placed an order, our team will review and process it as soon as possible. We typically process orders within 1-2 business days. You will receive an order confirmation email with your order details, and once the order is shipped, you will receive a shipping confirmation email with tracking information.

Note: In rare cases of high demand, artwork availability may be delayed. If this occurs, we will notify you promptly and provide an estimated shipping date.

4. Payment Methods

We accept a variety of payment methods to ensure convenience for our customers:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment gateways, as available

All payment information is processed through a secure payment system, and we do not store your sensitive payment details.

5. Order Cancellation

If you wish to cancel your order, please contact us immediately at info@snuftopin.com or call (325) 893-4219. Orders can only be canceled before they have been shipped. Once the artwork has been dispatched, we are unable to cancel the order, but you may initiate a return once the item is delivered.

6. Delivery and Shipping

We offer shipping to various locations across the United States and internationally, where applicable. Shipping times and costs depend on your location, the size of the artwork, and the shipping method chosen during checkout.

  • Domestic Shipping: Typically, shipping takes between 5-10 business days for delivery, depending on your location.
  • International Shipping: For international customers, shipping times may vary based on the destination and customs procedures.
  • Shipping Carrier: We use trusted carriers (such as UPS, FedEx, or USPS) for all deliveries. Tracking information will be provided once your order ships.

7. Sales Tax

Sales tax is calculated based on the shipping address and is automatically applied during checkout. The tax rate is determined by the applicable state and local tax laws.

8. Return and Refund Policy

Our Return and Refund Policy outlines the steps you can take if you are not satisfied with your purchase. For more information, please refer to our Refund and Return Policy.

9. Custom Orders and Commissions

We offer custom commissions for customers seeking bespoke artwork. Custom orders are subject to different terms, and we will provide specific guidelines based on the project.

  • Deposit: A deposit is required before work begins on custom orders.
  • Timeline: Custom orders may take longer to process. Estimated completion times will be provided before work begins.
  • Non-Returnable: Custom artwork is non-returnable unless there is a defect or error in the order.

10. Customer Support

Our dedicated customer service team is here to assist you with any questions or concerns you may have regarding your order. We provide support via email and phone:

Our customer service team will work to ensure a smooth and enjoyable shopping experience and will assist with any inquiries about products, orders, shipping, and returns.

11. Privacy and Security

Your privacy is important to us. We are committed to protecting the personal information you provide during your purchase process. For more information on how we handle your data, please refer to our Privacy Policy.

Thank you for shopping at Snuftopin! We appreciate your support and strive to provide you with the best art collection and customer experience possible. Should you have any further questions or concerns, don’t hesitate to reach out.